Compliance is more than simply following the rules and regulations set out by the Financial Conduct Authority (FCA). It’s also about fully appreciating why the regulations are in place and how they contribute to keeping consumers protected, improving your business, and ensuring the industry can continue to thrive.
At the Stonebridge Mortgage Network, we also understand that compliance can be seen as a way of slowing down the everyday processes of mortgage brokers, which can have a negative impact on the services you offer and the experience of customers. This is why we’ve worked hard to develop a series of tools and support services that are designed to help you stay compliant without slowing you down.
Let’s take a look at some of the ways we’ve achieved this and how our business standards support services can help you to achieve your goals and ambitions.
There’s No Unnecessary Red Tape
Red tape can be hugely frustrating and costly, which is why we’ve removed all unnecessary roadblocks to ensure that you can implement business processes that actively support your workflow.
Additionally, we also have a dedicated compliance committee who work to ensure our members and their businesses don’t get caught up in unexpected red tape, which enables them to focus on providing an excellent service, growing their customer base, and driving growth.
We’re Experts in Our Field
Our business standards experts work across every aspect of compliance, including one-to-ones, observations and file checks. Our network members can also receive face-to-face support from our field-based team, so everything from ad hoc queries to rapid responses and in-depth training is covered.
As part of our service, we are committed to keeping our member firms fully informed of any FCA regulation changes, including whether amendments are being phased in or implemented immediately. As part of this, we provide both guidance and planning support, which helps to seamlessly adapt and implement changes in a stress-free way.
Compliance Processes Enable Safe Growth
We know that seamless compliance processes support the safe and sustainable running of mortgage broker businesses.
There are a number of different ways in which compliance can support growth. As part of our offering, we carry out case reviews of customer files. This provides us with the information we need to offer detailed feedback, which is designed to help you to consistently achieve good customer outcomes.
We also offer regular feedback meeting opportunities, which provide the space to highlight relevant industry updates and best practices. Having access to this information quickly will ensure you’re able to adapt accordingly in order to continue securing meaningful performance for your business.
We Offer a Real and Genuine Partnership to Mortgage Brokers
Unfortunately, there are mortgage networks out there that provide their members with a series of arbitrary targets and the same blanket support, which isn’t tailored to deliver the support required to build robust and sustainable businesses. However, here at Stonebridge, we do things differently and offer a genuine partnership with each and every one of our network members.
In practice, this means that we provide bespoke, fully tailored support services and solutions to every member, which are designed collaboratively and align with the unique goals of each business. Everything we do is targeted at helping you achieve meaningful and sustainable success, regardless of what that looks like for you, and compliance has a key role to play when it comes to realising your goals.
To find out more about how we can help you, get in touch today and discover how joining Stonebridge can give you the freedom to grow your business with the right support, guidance, and compliance framework, alongside access to leading mortgage propositions, GI solutions, and marketing expertise.
